Return Policy

Our promise to you is peace of mind: if you don’t love your product, simply return it to us within 30 days for a full refund. Please review our return policy below:

Unopened items* in original packaging returned within 30 days of purchase will receive a full refund to the original payment method. Return shipping charges will be the responsibility of the customer. If the return is a result of our error, please contact support@vibrowlash.com to receive your prepaid return shipping label
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Gently used items returned within 30 days of purchase will receive a full refund, less original shipping charges. Return shipping charges will be the responsibility of the customer.

*NON-RETURNABLE ITEMS
Several types of goods are exempt from being returned. We do not accept products that are intimate, hazardous materials, or flammable liquids or gases.

RETURNABLE ITEMS
To complete your return, please include a copy of the original receipt as well the original product packaging, and send your items to:

ViBROWLASH
Attn: Returns Center
18260 Oak Park Drive,
Abingdon, Virginia 24210

PROCESSING TIME
Please allow 30 business days for receipt and processing of your return. Once your product has been received into our Returns Center, we will notify you via email when your return has been processed and a refund will be issued.

REFUNDS
Please allow 3-5 business days for the refund to reflect on your statement.